Integration Technician

About the position

The Integration Technician is responsible for installing, configuring, testing, and maintaining integrated systems across hardware, software, and network environments. This role ensures seamless interoperability between systems and supports deployment, troubleshooting, and optimization of integrated solutions. The ideal candidate is technically skilled, detail-oriented, and experienced in system integration, with the ability to work across multiple technologies and environments. Key Responsibilities Install, configure, and integrate hardware and software systems Perform system testing, validation, and troubleshooting to ensure proper functionality Support integration of applications, networks, and devices across platforms Assist in deployment and implementation of new systems and upgrades Monitor system performance and resolve integration-related issues Collaborate with engineers, developers, and project teams to ensure successful integrations Maintain documentation of system configurations, processes, and procedures Ensure compliance with technical standards and organizational policies Support data migration, system updates, and patch management Utilize tools and platforms such as Service Now or other integration and ticketing systems Provide technical support and guidance to end-users and stakeholders Qualifications Education Associate's or Bachelor's degree in Information Technology, Electronics, Computer Science, or a related field preferred Experience 2 to 5 years of experience in system integration, IT support, or technical operations Experience with hardware installation, networking, and system configuration preferred Skills and Competencies Strong understanding of hardware, software, and network integration Basic knowledge of networking protocols and system architecture Troubleshooting and diagnostic skills Familiarity with operating systems (Windows, Linux) Ability to read and interpret technical documentation Strong attention to detail and problem-solving abilities Effective communication and teamwork skills Ability to manage multiple tasks in a fast-paced environment Compensation Annual Salary Range: $60,000 to $85,000 USD, depending on experience, technical expertise, and location Overtime pay and project-based incentives may be available Benefits Comprehensive medical, dental, and vision insurance 401(k) retirement plan with employer matching Paid time off including vacation, sick leave, and holidays Flexible work arrangements where applicable Employee wellness and assistance programs Professional development and certification support Life and disability insurance coverage Tools, equipment, or technology stipend Work Environment This role may be performed in a hybrid, office-based, or field environment within the United States. The position may require travel to client sites, data centers, or operational facilities for system installations and maintenance.

Place of work