German Speaking Financial Services Customer Support Representative

About the position

Are you a German-speaking professional with an interest in financial services? Join our team on-site in Athens, Greece and support German-speaking customers of a globally trusted financial transfer and payment platform. Requirements Native or fluent German speaker (C1/C2 level); good English proficiency required Interest in financial services, payments, or money transfer Previous customer service experience is an advantage but not required Strong communication and interpersonal skills Ability to work in a structured, target-driven environment Holder of an EU passport or valid work permit for Greece Responsibilities Support German-speaking customers with money transfer inquiries, account access, and transactions Identify and resolve payment issues quickly and accurately Comply with financial regulations and internal compliance procedures Escalate suspicious activity or fraud cases to the appropriate team Maintain accurate records of all customer interactions What we offer Salary: €1,300 – €1,400 gross/month Performance bonus depending on project Relocation package: flights covered, 4 weeks hotel accommodation, assistance finding an apartment, real estate agent commission paid by us Comprehensive onboarding and product training from day one Career development and growth opportunities in a multicultural international team Join a trusted global brand and make a difference for customers every day. Apply now!

Place of work