German Speaking Insurance Customer Support Specialist

About the position

Are you a German speaker with an interest in insurance or financial services? We're offering a fully remote position supporting German-speaking customers of a leading insurance provider — work from home anywhere in Greece. Requirements Native or fluent German speaker (C1/C2 level); good English proficiency required Interest in insurance, financial products, or risk management Previous customer service experience is an advantage but not required Strong communication and interpersonal skills Ability to work in a structured, target-driven environment Holder of an EU passport or valid work permit for Greece Responsibilities Assist German-speaking customers with policy queries, claims, and account management Provide clear explanations of insurance products and coverage Process customer requests accurately and within agreed service levels Escalate complex claims or complaints to specialist teams Maintain a high standard of data accuracy in all records What we offer Salary: €1,300 – €1,400 gross/month Performance bonus depending on project Comprehensive onboarding and product training from day one Career development and growth opportunities in a multicultural international team Your German skills and customer focus are a perfect match. Apply today and join our growing team!

Place of work