Process Trainer - Senior Executive (Cebu) | Onsite

About the position

Work Setup: Onsite (Cebu) Function: Training Required Educational Attainment: Finished at least 2 years in college without any back subjects Required Experience: At least 2 years of GDS Trainer experience (Sabre AND Amadeus) Required Competency: Significant experience in a call center or customer service training role, with a proven track record of developing and delivering effective training programs Strong communication and presentation skills, with the ability to engage and motivate trainees Excellent problem-solving and critical thinking skills, with the ability to identify training needs and implement tailored solutions Proficiency in using training and learning management systems, as well as other relevant software and technologies A strong understanding of call center operations, customer service best practices, and industry regulations