Talent Job Seeker
Customer Experience Trainer - Senior Executive (MOA Pasay) | Onsite
- directions_car Metro Manila
- work Full-time
About the position
Work Setup: Onsite (MOA Pasay) Function: Training Required Educational Attainment: Finished at least 2 years in college without any back subjects Required Experience: At least 2 years of GDS Trainer experience (Sabre AND Amadeus) Responsibilities: Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors. Conduct learning sessions on customer experience for both agents and support Protects the confidentiality of client and adheres to company policies regarding confidentiality. Create a positive work environment by acknowledging agent and team contributions, soliciting input, and offering personal assistance, when needed.Place of work
Talent Job Seeker
Metro Manila
app.general.countries.Philippines
Metro Manila
app.general.countries.Philippines
About the company
Identifica el mejor Talento con Talent Job Seeker
Job ID: 10533401
/ Ref: e8038f89b808dbd0a050baf89954a467