Solutions Consultant (Slovak + English) Customer Care for Google Products

Solutions Consultant (Slovak + English) Customer Care for Google Products Are you fluent in Slovak (C1/C2) and English (B2+) ? Would you like to work on a globally recognized project supporting Googles digital products like Play Store, gPay, Google for Families, Books, and Movies? Were hiring Solutions Consultants to provide non-technical customer support in a dynamic and collaborative environment. This is an on-site role in Sofia, Bulgaria . What Youll Do Deliver outstanding customer care in Slovak and English Communicate clearly and empathetically with users Escalate complex issues when needed, and follow up effectively Maintain high satisfaction and performance metrics Why Youll Love This Job Gain experience in customer engagement and digital product support Join an international team with a positive and inclusive work culture Salary & Benefits Base Salary : 2,400 BGN gross/month Performance Bonus : Up to 300 BGN/month Relocation assistance (see below) Work Schedule Full-time (on-site) in Sofia, Bulgaria 8-hour shifts between 10:00 18:00 , Monday to Sunday (rotational schedule) 2-week paid training (on-site) Requirements Slovak C1/C2 level (mandatory) English B2 or higher Excellent customer service and communication skills Willingness to work on-site in Sofia Ability to follow structured workflows and procedures Selection Process Validation Invitation to Interview Language Test (Slovak & English) Relocation Support Rental allowance : 300 BGN/month for the duration of the contract Flight reimbursement : Up to 150 BGN (paid upon arrival or with first salary) Real estate assistance : Help with finding accommodation in Sofia Ready to Join? Apply now and support Google users worldwide as part of a leading customer experience team launch your international career from Sofia!