Customer Support Representative (Azerbaijani + English)

Customer Support Representative (Azerbaijani + English) Do you speak Azerbaijani fluently (native preferred) and have a solid English level (B2) ? Would you like to join an international team in a stable and growing company? Were hiring Customer Support Representatives for supporting clients via phone and email, in a dynamic and multicultural work environment. What Youll Do Provide customer support for products and services. Handle inquiries via phone and/or email . Deliver excellent customer service with a focus on professionalism and empathy. Work in a structured team with training and ongoing support. Be part of a stable and long-term project (6-month ownership period by Concentrix). Why Youll Love This Job Office-based position (on-site in Bulgaria, B&M model). Join a multicultural environment with structured growth and learning. Participate in a 3-week training and 1-week nesting phase before live operations. Salary & Benefits Gross Salary : 3,500 BGN Monthly allowance : 50 BGN net (transportation/internet) Bonus for life events (marriage, childbirth, graduation): 500 BGN Medical plan : health and dental care Life insurance Multisport Card (co-financed by employer) Discounts on various goods and services Night hours bonus (if applicable, as per company policy) Work Schedule Monday to Friday : 08:00 20:00 Saturday & Sunday : 08:00 16:00 Rotating shifts within this range (8-hour shifts) Details confirmed during onboarding Training Duration: 3 weeks training + 1 week nesting Attendance: Mandatory Format: On-site Requirements Azerbaijani Native level preferred English B2 level Good computer skills and communication abilities Valid EU residency card , refugee card , or EU citizenship Work permits and Blue Cards are not accepted Relocation Support Hotel stay arranged and booked by the company Advance salary : 1,056 BGN net (optional, paid within 5 working days upon request) Travel reimbursement : Up to 490 BGN (after 6 months, documents required) Ready to Join? Apply now and start your journey with JTI where international experience, career stability, and great benefits await!