About the position
Join the Uber Eats Elevated Support Team! Are you ready to be part of one of the worlds fastest-growing delivery platforms? Were hiring German-speaking Customer & Partner Support Specialists for Uber Eats Elevated and we want you on our team! What Youll Do Help customers, restaurant owners, and couriers with order issues (cancellations, modifications, refunds). Support restaurant partners with: o Account and payment questions. o Campaign details and promotions. o Resolving incomplete or delayed orders. o Courier-related concerns. o Requests for branded Uber materials (bags, stickers, etc.). Communicate via inbound calls and email. Use systems and tools provided (training included). Why Youll Love This Job Fully Remote work from anywhere in Turkey! Great Pay & Bonuses earn up to ~48,000 TL/month with bonuses and benefits. Career Growth training provided in German & English, with full onboarding support. Top Benefits: o Meal card allowance (4,500 TL). o Private health insurance (Mapfre). o Attendance & night shift bonuses. o Quality bonus up to 10%. Salary Package Net Salary: 33,000 TL Bonuses: o Fixed 5,000 TL night & attendance bonus (first 2 months). o After 2 months: ~10 night shifts/month = 5,000 TL + 5,000 TL attendance bonus. o Quality bonus: up to 10%. Work Schedule Shifts are announced weekly. Summer Shifts: 10:0019:00 / 17:0002:00 Winter Shifts: 11:0020:00 / 18:0003:00 Late-night shifts: 510 per month. Daily break: 75 minutes Weekly days off: 2 (rotating) Training 4 weeks (2 weeks training + 2 weeks nesting). Online via Zoom, 09:0018:00. Paid training with full support! Requirements German: Native level English: Minimum B1 Ability to work remotely in Turkey. Ready to elevate your career with Uber Eats? Apply today and become part of a dynamic, international team thats shaping the future of delivery!
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Fair pay and attractive terms
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A Structured Start from Day One
A supportive team
Mutual Respect and Open Collaboration
Future Outlook
A Secure Job with Growth Opportunities
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