Talent Job Seeker
Italian Reservations Agent in Malta
- directions_car Qormi
- work Full-time
About the position
Kick Your Career in Car Rental Customer Support!
Do you have a passion for travel and delivering top-notch customer service? Join our team as a Reservations Specialist and assist customers worldwide while gaining valuable experience in the dynamic car rental industry.
Role Overview:
With comprehensive training provided, you’ll handle customer inquiries across phone, chat, email, and social media. Whether managing reservations or resolving concerns, you'll play a vital role in ensuring a smooth and hassle-free rental experience.
Key Responsibilities:
- Deliver exceptional customer support through multiple communication channels
- Assist with car rental bookings, modifications, and cancellations
- Provide information on pricing, insurance, and rental policies
- Support customers with vehicle pickup, drop-off, and payment-related issues
- Offer guidance on rental terms, locations, and available options
- Collaborate with internal teams to resolve complex cases effectively
- Maintain accurate records of customer interactions and solutions
- Stay informed about company policies, promotions, and industry updates
- Participate in continuous training to enhance skills and grow your career
Requirements:
- Fluent in Italian (C2 level)
- Fluent in English (C1 level)
- EU citizenship or Maltese Residency Card
- 0-1 year experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow
Why Join Us:
- Attractive Salary: We offer a salary that reflects your skills and commitment
- Language Bonus: Receive an additional bonus for your proficiency in Italian
- Performance Bonus: Earn extra rewards based on your individual success
- Health and Life Insurance: Enjoy comprehensive coverage for your well-being
Onsite Work: Engage and grow in a collaborative office environment
Ready to take off with the International Airline Support Project? Apply today, and we’ll reach out to you soon!
Place of work
Qormi
app.general.countries.Malta
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Birkirkara
- Qormi
- Mosta
- Żabbar
- San Pawl il-Baħar
- Fgura
- San Ġwann
- Żejtun
- Rabat
- Sliema
Job ID: 9723658
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