Assistant Manager

About the position

Position Overview:

In this role, you will assist the General Manager in leading the retail team and overseeing day-to-day operations. The ideal candidate for this job shines brightly when it comes to setting a good example and keeping coworkers motivated. He/she will foster a culture of teamwork and camaraderie with communication being at the forefront of team building.

Job Functions:

• Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal

• Lead and inspire team members to continuously grow, learn, and evolve personally and professionally

• Help build an exceptional team that will uphold and deliver the mission, vision, and goals to employees and customers

• Set a prime example of professionalism, integrity, and dedication for the entire team to follow

• Execute daily operations with meticulous attention to detail

• Work closely with all team members to ensure every customer interaction is met with an exceptional level of service and product knowledge, enhancing overall customer satisfaction

• Collaborate with the General Manager to train and mentor staff, fostering a high-performing team culture that thrives on adaptability and resilience

• Implement rigorous inventory control practices to minimize shrinkage

• Oversee stringent cash handling procedures, meticulously managing registers, reconciling daily transactions, and ensuring accuracy and security

• Collaborate with management to set and exceed sales targets, analyzing performance metrics, and implementing strategies for consistent growth

• Drive sales by setting challenging targets, analyzing performance data, and implementing strategies to achieve and exceed goals

• Uphold the highest standards of compliance with local and state regulations, guaranteeing the dispensarys ethical and legal operations

• Mediate and resolve customer/employee concerns and conflicts with the highest level of professionalism, defusing challenging situations

• Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes

• Regularly assess floor leads to offer constructive feedback that aids in their professional development

• Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow

• Other duties may be assigned

Qualifications:

• Minimum 21 years of age

• Minimum of 2 years of retail management experience

• 23 years in retail/hospitality management

• Open availability: able to work days, nights, holidays, and weekends

• Strong computer skills including proficiency in Microsoft Office

Physical Demands:

• Prolonged periods of standing, sitting at a desk, and working on a computer

• Must be able to stand for prolonged periods of time, bend, kneel, squat, and twist

Place of work