Talent Job Seeker
Customer Service Executive
- directions_car Kajang
- work Full-time
About the position
Company Background:
We are representing a company who specliases in the sourcing, distribution, and manufacturing of frozen and refrigerated food products. As they are expanding, they are looking for a Customer Service Executive to join the team in Kajang.
Job Responsibility:
- Answer and manage incoming customer calls in a professional and friendly manner
- Understand customer needs and provide appropriate product information
- Prepare and send accurate quotations and invoices based on customer requirements
- Maintain records of customer interactions and transactions
- Coordinate with internal teams (e.g., sales, logistics, accounts) to ensure customer satisfaction
- Follow up with customers for approvals, payments, and feedback
- Resolve customer queries and escalate issues when necessary
- Ensure timely and accurate documentation of all activities
Job Requirements:
- Minimum SPM and above.
- At least 1 year working experience as general admin/ sales support that manage invoices and documentations.
- Knowledge in AUTOCOUNT system & Microsoft Excel will be added advantage.
- Willing to work Alternate Saturday half day.
Working Hour:
- Monday - Friday 8:00am 5:30pm
- Alternate Saturday 8:00am - 2:00pm/ 1:00pm
Place of work
Talent Job Seeker
Kajang
app.general.countries.Malaysia
Kajang
app.general.countries.Malaysia
About the company
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Relevant places near
- Kuala Lumpur
- Ampang
- Semenyih
- Kampong Baharu Balakong
- Putrajaya
- Puchong
- Kuala Lumpur
- Kuala Lumpur
- Kuala Lumpur
- Kuala Lumpur
Job ID: 9713095
/ Ref: 130d1f6a84d5833a0d5cf76008196fc1