Talent Job Seeker
Workplace Experience Coordinator
- directions_car Tampa
- work Full-time
About the position
About the Role:
The Workplace Experience Coordinator is responsible for delivering a world-class customer service experience to employees and guests in a designated building. This position plays a key role in creating a welcoming and well-supported workplace environment.
What Youll Do:
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Serve as the first point of contact for employees and visitors, greeting everyone with a friendly and welcoming demeanor.
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Issue visitor and parking passes and follow all established security protocols.
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Answer telephones professionally and provide clear, helpful information.
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Arrange and confirm recreational, dining, and business activities upon request.
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Manage maintenance and janitorial work orders.
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Support workplace services including mail distribution, office supplies, and onboarding assistance.
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Respond to inquiries or complaints in a professional, customer service-oriented manner.
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Organize and manage on-site events, including scheduling, setup/teardown, and supply coordination.
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Follow all security and emergency procedures, notifying appropriate parties when needed to ensure safety.
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Coordinate with vendors providing goods or services to the workplace.
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Share and explain detailed or complex information with team members as needed.
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Solve straightforward problems using standard procedures with limited discretion.
What Youll Need:
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High school diploma or GED (or equivalent experience) required.
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34 years of front desk, concierge, hospitality, or customer service experience.
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Strong organizational skills and attention to detail.
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Excellent verbal and written communication skills.
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Friendly and professional demeanor with the ability to assess situations, empathize, and provide assistance.
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Ability to work flexible or open schedules.
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Basic proficiency in Microsoft Office tools (Word, Excel, Outlook, etc.).
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Physically able to stand for extended periods, lift up to 40 lbs, and perform basic mobility tasks such as reaching, bending, or pushing/pulling.
Place of work
Tampa
app.general.countries.United States
About the company
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Relevant places near
- Tampa
- Brandon
- Town 'n' Country
- Riverview
- University
- Carrollwood Village
- Egypt Lake-Leto
- Carrollwood
- Lake Magdalene
- Temple Terrace
Job ID: 9710989
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