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Customer Order and Fulfillment Specialist (Contract) Waterloo, ON
- directions_car Waterloo
- work Full-time
About the position
Customer Order and Fulfillment Specialist (Contract) Waterloo, ON
Were hiring two Customer Order and Fulfillment Specialists to join a leading global enterprise software company on a contract basis. This is a strong opportunity to support mission-critical order processing and customer service operations within a global B2B SaaS environment.
You'll be part of a team that delivers secure information management and digital transformation solutions for enterprise clients across sectors like healthcare, finance, legal, and government. The role is onsite in Waterloo, ON, with a start date as soon as possible and contract running through February 2026.
What You'll Do
- Assist customers with issues related to downloads, license keys, and entitlements
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Handle order processing accurately and efficiently
- Use ticketing systems to manage and track customer inquiries
- Work cross-functionally to resolve order or access-related problems
Ideal Candidate
- Customer service experience in a technical or enterprise setting
- Proficiency in ticketing systems (e.g., Zendesk, Salesforce, ServiceNow)
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Background in order processing, fulfillment, or entitlements
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Strong communication and time management skills
Location
Onsite in Waterloo, Ontario
Compensation
$40 CAD/hour (contract role, 8-month term)
To apply, please send your resume, brief bio, and bill rate to: claudelle@cbsmartrecruit.com
Hiring is moving quickly. Submit as soon as possible for consideration.
Place of work
Waterloo
app.general.countries.Canada
About the company
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Relevant places near
- Kitchener
- Waterloo
- New Hamburg
- Wellesley
- Plattsville
- St. Clements
- Waterloo
- Kitchener
- Kitchener
- Kitchener
Job ID: 9705411
/ Ref: 2ad6d63783fa76aae6110894c487a598