Talent Job Seeker
Dutch speaking reservations agent in Malta
- directions_car Birkirkara
- work Full-time
About the position
Location: Mosta, Malta
Relocation package included for interational candidates*
As a Dutch-Speaking Reservations Agent, you will be responsible for managing reservations and providing outstanding customer service to our German and Dutch-speaking guests. Your primary duties will include:
Some of your tasks may include:
- Handle incoming reservation inquiries via phone, email, and online platforms.
- Assist guests in making, modifying, and canceling reservations accurately and efficiently.
- Ensure all reservations are processed accurately in the booking system.
- Manage room inventory and maximize occupancy through effective yield management techniques.
- Provide personalized assistance to Italian-speaking guests, addressing their inquiries, concerns, and special requests promptly and professionally.
Qualifications:
- Dutch C1 - C2 level
- English C1 level minimum
- Previous experience in reservations, customer service, or hospitality is preferred but not required.
- Strong communication and interpersonal skills, with a customer-focused approach.
- Excellent organizational and multitasking abilities, with attention to detail.
- Proficiency in computer applications, including reservation systems and Microsoft Office Suite.
- Ability to work efficiently under pressure in a fast-paced environment.
- Flexibility to work shifts, including evenings, weekends, and holidays.
Benefits:
- Competitive salary commensurate with experience.
- Training and development opportunities to enhance your skills and career growth.
- Employee discounts on hotel stays, dining, and other amenities.
- Friendly and supportive work environment within a dynamic team.
Place of work
Talent Job Seeker
Birkirkara
app.general.countries.Malta
Birkirkara
app.general.countries.Malta
About the company
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Relevant places near
- Birkirkara
- Qormi
- Mosta
- Żabbar
- San Pawl il-Baħar
- Fgura
- San Ġwann
- Żejtun
- Rabat
- Sliema
Job ID: 9470283
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