Talent Job Seeker
Legal Customer Care with a Video Streaming Corporation
- directions_car Lisbon
- work Full-time
About the position
Legal Customer Care with a Video Streaming Corporation (German Language)
Office Location is R. Febo Moniz 27B, 1150-152 Lisboa, Portugal
Salary is EUR 16,800 per year gross with bonuses
Join Our Team as a German Legal Online Operations Analyst in Lisbon!
Were excited to welcome new team members to our dynamic International Hub in Lisbon! This is a fantastic opportunity to contribute to a meaningful project that supports a major global online platform by reviewing, analyzing, and acting on reported content.
This role plays a key part in maintaining a safe and compliant digital environment, focusing on content removal that aligns with legal frameworks such as the DMCA.
Why this role could be perfect for you:
You'll be part of a fast-growing, multilingual team, working onsite and collaborating with various internal groups for a well-known multinational company in the online space.
What Youll Be Doing:
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Reviewing and analyzing online content and legal requests (on-site at our Lisbon office).
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Working Monday to Friday, 9:00 AM 6:00 PM (weekends off!).
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Communicating via email and chat.
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Working from our modern workspace at LACS Santos.
Key Responsibilities:
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Analyze various types of user-generated content, primarily reviews, but also images, websites, and more.
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Apply legal frameworks and client-provided guidelines to assess and take appropriate action on reported content.
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Review legal requests relating to privacy, defamation, fraud, and other concerns.
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Evaluate requests for validity and ensure accurate processing within set timelines.
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Stay updated on policies and guidelines relevant to the project.
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Gain valuable exposure to digital law and online content moderation processes.
What Were Looking For:
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Strong command of English and excellent communication skills.
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Up to 12 months of experience in administrative or detail-oriented roles.
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Familiarity with BPO KPIs is a plus.
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Proactive mindset with a collaborative spirit.
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Well-organized, with great time management skills.
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Fast learner who adapts easily to new processes and tools.
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Strong attention to detail and commitment to high-quality outcomes.
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Tech-savvy and analytical thinker.
Our Work Culture:
Were proud of our positive, inclusive, and energetic work environment where team spirit thrives. Here, youll be supported, appreciated, and empowered to grow. If youre looking for a place to learn, contribute meaningfully, and build your careerthis is it.
Place of work
Lisbon
app.general.countries.Portugal
About the company
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Relevant places near
- Lisbon
- Amadora
- Queluz
- Cacém
- Algueirão
- Loures
- Rio de Mouro
- Odivelas
- Amora
- Corroios
Job ID: 9470282
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