Enterprise Sales Development Representative

Enterprise Sales Development Representative (SDR) Serve First CX Location: Milton Keynes / Hybrid Salary: Up to £35K base (£70K OTE) Start date: Immediate About us Serve First CX is a global customer experience and operational excellence scale-up, backed by £9M in funding, with offices in the UK and US. We help multi-site brands across retail, hospitality, leisure, FM and healthcare raise standards, keep customers and grow revenue. The role This isn't volume telesales. You'll open conversations with C-suite leaders at large, multi-site organisations. You'll turn those conversations into qualified discovery calls for our Account Executives. What you'll do Plan a strategic approach for each target account and map its senior stakeholders Run tailored, multi-threaded outreach by phone, LinkedIn and email Lead with the prospect's business priorities, not our product Qualify every opportunity on need, budget, decision-makers and timeline before handing it over Keep HubSpot accurate and feed market insight back to the team About you Strategic: you think in accounts, not lists Inquisitive: you ask the second and third question Determined: you keep going until you get the meeting Ambitious: you set high goals and hold yourself to them Proven B2B SDR/BDR experience, ideally booking meetings at senior or C-suite level Confident with senior executives, and skilled at qualification (BANT, MEDDPICC or similar) Experienced with HubSpot or a similar CRM Experience in retail, hospitality, leisure, FM or healthcare is a plus Success looks like 8+ qualified discovery calls a month with senior decision-makers Strong conversion from discovery calls into pipeline Lasting relationships across our Dream 500 target accounts Why join us £70K OTE, with uncapped commission A clear path to Account Executive within 18 months Hybrid working (2–3 days a week in the office) A close-knit, high-growth team with no micromanagement Ready to take your sales career to the C-suite? We'd love to hear from you.