Customer Support Specialist – French Speaker (Global Tech Leader)

CloserHire is partnering with a leading global customer experience provider to recruit French-speaking Customer Support Specialists for a remote role based anywhere in Greece. In this position, you will provide support to customers of a globally recognized technology brand, assisting them with product-related questions, troubleshooting, and after-sales service. You will work in a dynamic international environment, focused on delivering an excellent customer experience. Language required: French Highlights: Relocation support included Bonus / commission on top of base salary Career growth opportunities Responsibilities: Support customers via phone, email, and chat Provide technical assistance and troubleshooting for products and services Help customers with orders, returns, cancellations, and delivery-related issues Resolve customer inquiries efficiently while ensuring a positive experience Follow structured support processes and internal guidelines Maintain accurate documentation of customer interactions Ensure high levels of customer satisfaction and first-contact resolution Escalate complex issues to specialized teams when necessary Qualifications: Fluent French (C1/C2) with good English skills (B2) Strong communication and customer service skills Interest in technology and consumer electronics Good computer skills and ability to navigate multiple systems Ability to multitask and work in a fast-paced environment Problem-solving mindset and attention to detail Previous experience in customer support is a plus, but not required Benefits: Full-time remote position anywhere in Greece Rotational shifts (Monday to Sunday) Paid training with onboarding and nesting period Work-from-home setup with equipment provided Opportunity to support a globally recognized tech brand International and multicultural work environment Career growth opportunities within a global organization Continuous training and development programs Relocation: Relocation support included: 2 weeks hotel + flight paid + real estate agency support to find place to stay