Talent Job Seeker
Senior Chat Representative
- directions_car New York
- work Full-time
About the position
A Senior Chat Representative handles advanced customer support through live chat while also supporting team performance and quality. Key Responsibilities: Manage customer inquiries via live chat (multiple chats at once) Resolve complex or escalated issues beyond entry-level agents Provide accurate product/service information Review chats for quality assurance and compliance Collaborate with supervisors to improve processes Core Skills: Strong written communication and typing speed Advanced problem-solving and conflict resolution Ability to multitask across several conversations Leadership or mentoring ability Experience with CRM/chat platformsPlace of work
Talent Job Seeker
New York
app.general.countries.United States
New York
app.general.countries.United States
About the company
Identifica el mejor Talento con Talent Job Seeker
Job ID: 10533028
/ Ref: 00a5a238a8c27675fb086916136982a4