Entry-Level Customer Service Representative (CSR)

About the position

About the Role: We are seeking a motivated and reliable Entry Level Customer Service Representative (CSR) to join our team. This is a great opportunity for someone looking to start or grow their career in customer support and administration in a collaborative team environment. Key Responsibilities: Provide excellent customer service via phone, email, and in person Handle administrative duties such as data entry, record keeping, and email correspondence Support internal teams with customer-related inquiries and service needs Troubleshoot basic service issues and escalate when necessary Work collaboratively with peers and other departments to resolve customer issues Maintain a professional and friendly demeanor with clients and team members What Were Looking For: Bilingual in English and Spanish required Previous experience in retail, customer service, or administrative roles is preferred Proficiency in using computers, phones, and emails Strong communication and organizational skills Dependable, team-oriented, and able to handle a fast-paced environment Positive attitude and willingness to learn Ability to remain calm under pressure and handle stress professionally

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