Healthcare Administrative Associate-Midwifery Services

About the position

Job Summary The Healthcare Administrative Associate plays a vital role in maintaining front-office workflow to optimize the efficiency of the medical practice, clinic, and/or department. This position supports daily administrative operations, ensures accurate documentation and billing processes, and delivers excellent customer service to patients and visitors. Key Responsibilities Greet, screen, and provide service to patients and visitors Process mail, fax, and other documents Maintain multi-line phone system/switchboard Schedule, register, and check patients in and out Maintain and update medical records Perform data management and maintain spreadsheets Run and maintain reports Perform charge entry and process billing documents Research and resolve billing-related issues Collect co-payments, deductibles, and other self-pay amounts at time of service Maintain cash box and receipt books Qualifications Education: High school diploma or GED required Experience: None required Licensure/Certification: None required Other Minimum Qualifications: Strong customer service orientation Excellent grammar, spelling, and punctuation skills Knowledge of medical terminology Familiarity with office procedures and equipment Proficiency in computer data entry and keyboarding Ability to use electronic medical record systems Strong organizational, communication, and interpersonal skills Proficiency in Microsoft Office applications (Word, Excel) preferred Ability to multitask effectively

Place of work