Dutch Customer Support in Lisbon | Streaming Platform | Accommodation Support'

About the position

Dutch Customer Support in Lisbon | Streaming Platform | Accommodation Support Lisbon, Portugal Start Dates: 2 April or 30 April Rotative Shifts – Monday to Sunday (07:00–23:00) (2 rotating days off – potential future 24/7 schedule) Are you a Dutch speaker ready to start or grow your international career in sunny Lisbon? Join a global Video Streaming Platform and become part of a dynamic, multicultural team supporting users across Europe. This is a great opportunity for candidates looking for stability, paid training, and relocation support in Portugal. Whether you already have experience or are looking for your first customer service role, this project offers long-term career potential in a professional and international environment. What You Will Do • Support customers via phone, chat, and email • Assist with account and technical-related inquiries • Provide clear, professional, and solution-oriented responses • Ensure a high-quality customer experience aligned with brand standards Who We’re Looking For • Dutch native or fluent (mandatory) + English B2 minimum • Strong communication skills • Customer-oriented and problem-solving mindset • Comfortable working rotating shifts • Experience is a plus, but not required Salary & Benefits • €1,100 gross per month (paid 14 months) • €100 complexity bonus (11 months) • Meal allowance • Health insurance • Fully paid training • Stable long-term international project Relocation & Accommodation Support For candidates moving to Lisbon: Accommodation provided (shared apartment – details discussed during interview) Legal Requirements Candidates must hold one of the following: • EU ID • Portugal Residence Card/Work Permit Interested candidates are welcome to apply with their CVs in English or send their CV directly to busra.turker@cbtalents.org

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