French Customer Service Representative – Consumer Electronics (Remote – Greece)

About the position

Are you passionate about delivering exceptional customer service? Join a dynamic remote team in the consumer electronics sector, supporting customers across France and other regions. This role offers the opportunity to work with a leading brand, enhance your skills, and grow professionally in a supportive environment. Location: Remote, Greece Salary: €1,045.72/month (gross) Bonus: Up to €150/month performance-based Interview Deadline: 2026-01-28 Training Date: 2026-02-06 (11 full working days, fully paid) Schedule: Monday–Sunday, 09:00–21:00 (rotational shifts) Relocation Support (choose one): All expenses covered – flight, hotel, and real estate agency fee €250 relocation allowance + real estate agency fee (for independent relocation) Key Responsibilities Provide outstanding customer service via phone, email, and chat with professionalism and empathy. Assist customers with product-related issues, troubleshooting, and warranty claims. Offer accurate and clear product and service information to help customers make informed decisions. Resolve customer complaints efficiently, ensuring a positive experience. Collaborate with team members to escalate issues when needed, maintaining high service standards. Participate in training and feedback sessions to continuously improve product knowledge and service skills. Required Skills & Qualifications French (C2): Native-level fluency English (B2): Intermediate communication skills Strong verbal and written communication skills Customer-focused with a proactive attitude and problem-solving ability Ability to work independently and in a team environment Previous experience in customer service is a plus, but not mandatory EU Citizenship, valid work permit, or Certificate of Protection for refugees Compensation & Benefits Base Salary: €1,045.72/month (gross) Performance Bonus: Up to €150/month based on results Paid, remote training delivered by certified instructors Health care coverage and exclusive product/service discounts Free online Greek language courses Career development and internal mobility opportunities Great Place to Work-certified company with diversity and inclusion initiatives Access to state-of-the-art facilities with relaxing break areas (if visiting the office) Participation in company events, community projects, and CSR initiatives Why Join Us? Remote Work: Fully remote role based in Greece Training & Development: Paid training and ongoing professional growth opportunities Culture: Inclusive, supportive, and employee-focused work environment Performance Bonuses: Earn extra income for excellent work Hiring Process Submit your application Complete language assessments in French & English Attend the interview process and start your journey with us Apply now and be part of a dynamic, customer-focused team!

Place of work