Country Manager-Namibia

About the position

Country Manager Academic Qualifications Essential: NQF Level 7 Qualification in Business (Bachelor's). Work and/or Residence Permit legal right to work in Zimbabwe. Criminal Record Checks (Clear Record). Valid Drivers License (Valid). Note: Will be required to travel. Work Experience Essential: 5-8 years experience managing and running a regional country in a similar business. 2 years experience in the rental lease business. 2 years experience in car sales. Responsibilities: Country Strategy and Plan Development and Implementation Review the overall company plan, strategy, and direction of the business. Align and develop the local country strategy and plan with the business direction and strategy. Identify new projects and products for inclusion in the country plan. Identify opportunities for partnerships and new suppliers to support business strategy achievement. Set and monitor milestones and goals to achieve key elements of the strategy and plan. Define, translate, and cascade scorecard key deliverables for all roles across the business to align with the overall plan and strategy. Country Operations Plan Implementation Ensure the implementation of strategy in the designated regional country. Design the organizational structure and resources to operate the business. Negotiate relevant contracts to support operations. Secure and renew registrations required to operate locally and monitor compliance with local company acts and regulations. Continuously review systems and enablers internally and externally. Ensure property lease agreements are current and compliant with company requirements. Understand facility requirements and source appropriate facilities. Marketing and Country Revenue Target Management Provide guidance and identify opportunities for marketing campaigns in the regional country. Review and approve marketing services and products for the regional country. Identify opportunities for business development of current and new products. Negotiate and agree on new contracts and agreements. Ensure monthly budgeted profitability targets are defined, monitored, achieved, and exceeded. Ensure budgeted monthly revenue targets are achieved or exceeded. Ensure fleet growth targets are achieved or exceeded. Ensure monthly car sales targets are achieved, maintaining profit margins. Leasing, Rental, and Car Sales Management Collaborate with fleet suppliers to manage the vehicle supply chain for stock availability. Manage the fleet, including maintenance through dealership relationships. Oversee operational control of vehicles, including insurance, registration, licensing, fines, etc. Compile reports on fleet life and quality, both internally and externally. Renegotiate contracted rates with customers. Reassess and realign leasing contracts to operate within contract parameters. Manage and oversee contracts to avoid vehicles exceeding term limits and incurring excess costs. Oversee and manage the fleet maintenance fund and maintenance plans. Manage and oversee the car sales process, including pricing, profitability, marketing, and vehicle disposal. Country Risk Management Review the in-country environment and conduct an overall risk assessment. Identify specific risks that could impact or derail the strategy and plan. Compile a risk register and identify potential mitigation factors. Review risks on an ongoing basis. Research market changes that may impact the business and assess risks. Financial and Budget Management Oversee effective financial operations, including accurate financial reporting. Ensure correct and timely submission of financial information to head office. Manage and support internal and external audits. Ensure compliance with local tax and registration requirements for audited financial statements. Manage cash flow, interest, and borrowing costs. Monitor and manage budget adherence. Oversee asset register creation and management. Review receivables age analysis and assist with debt collection. Ensure Capex processes and limits of authority are adhered to. Provide input on cash requirements planning and local market funding sourcing. Review and authorize vehicle purchases and sales. Conduct detailed budget reviews and presentations. Ensure fiduciary, legislative, and statutory compliance. Provide input for quarterly board packs. Review and approve rate reviews, authorizations, and major tenders. Stakeholder Relationship Management Accompany the Sales team on key customer visits. Visit key suppliers (e.g., panel beaters, tire suppliers, dealerships). Build effective relationships with in-country teams and support departments (e.g., Human Capital, IT). Resolve key customer complaints and ensure customer satisfaction. Conduct regular reviews of CSI scores and customer feedback. Develop and implement action plans to improve CSI. Ensure impactful CSR strategies are in place and actioned. People Management Ensure compliance with region-specific laws, policies, and legislation. Provide input on optimal organizational structure and skills for the regional country. Manage and lead a team of managers in the designated regional country. Monitor and develop direct reports through monthly one-on-ones. Conduct site visits and oversee team meeting outcomes. Address annual employee engagement results and implement action plans. Develop and maintain a succession plan in line with business and country requirements.

Place of work