Service Engineer

About the position

UniPOS was established in 1995, and its main activity is to design, manufacture, and sell a range of high-tech fire alarm solutions for commercial and industrial applications. The company has production facilities in Plevenр which are based on the "under one roof" model and applies highly efficient process and quality management methods. UniPOS is a pioneer in the field of technical development and manufacturing of safety products, and our personnel are highly professional. Since 2021, UniPOS has been an important part of the Consilium Safety Group, a leading Swedish group in the field of safety technology for the marine, oil and gas, transport, and construction sectors. As part of the group, our responsibility goes beyond products: we protect human life, the environment, and high-value assets. Our vision is to be the consumer's first choice when safety is of fundamental importance. Consilium started operations in 1912 and has been driven by innovation ever since. It has production facilities and offices in dozens of locations around the world. No matter where you work for Consilium, we give you the opportunity to develop internationally. We are currently looking for a motivated employee to join our team of professionals in the position of: Service Engineer Location : Sofia Your role: Install, maintain, and troubleshoot advanced fire detection systems Program, configure, and commission new and existing systems to ensure optimal performance Provide exceptional customer service by assisting with modifications, diagnosing errors, and performing mandatory inspections on existing systems Collaborate effectively with colleagues and external customers through clear and concise communication Provide expert technical assistance to customers by personal consultations on site, via phone and email, ensuring issues are resolved efficiently while maintaining outstanding customer satisfaction Conduct training sessions on our products and systems for external customers, internal teams, service representatives, and crew members, sharing your expertise to build knowledge across the organization. Prepare and present appropriate materials Attend & complete prescribed training workshops & courses This role offers a unique chance to work at the forefront of safety technologies, providing essential installation, maintenance, and troubleshooting services across our state-of-the-art safety systems portfolio Your profile: Engineering Degree in Electrical, Electronics, Mechatronics or other suitable qualification Proven experience in troubleshooting, repairing, and maintaining electrical/electronic and mechanical equipment. Familiarity with the operation and application of electronic equipment. Good communication skills in English Ability to work in a customer-oriented environment Knowledge of MS Office products Ability to perform drawing and pictures /AutoCAD, Corel draw, Photoshop or similar/ Valid Drivers License We offer: Excellent working conditions Opportunity to work in a supportive and inspiring team in a profitable and purpose driven company Opportunities to acquire new knowledge and professional development Interesting and various contacts with professionals at the highest level Attractive and fair remuneration, based on the real contribution to the projects, candidate's level of experience and skill set Full time position Join our dynamic team and contribute to our mission of saving lives through innovative safety solutions. In order to apply, please, send your CV. The information you provide is confidential and is under the protection of GDPR. The company will be using it for recruitment purposes only. Documents will be treated in strict confidence. Only selected candidates will be invited for an interview

Place of work