Service Desk Senior Supervisor
directions_car
Cairo
work
A tiempo completo
What will you do ? Lead and oversee the Service Desk Supervisor(s), Senior Specialists, and Specialists. Define team structure, objectives, KPIs, and service standards. Mentor and develop team leaders and specialists, supporting career growth and succession planning. Ensure alignment of Service Desk operations with IT strategy, enterprise standards, and business objectives. Own overall SLA complia...
Talent Job Seeker
Mostrar detalles arrow_forward_ios