Talent Job Seeker
Dutch Travel Customer Agent Remote in Greece
- directions_car Athens
- work Full-time
About the position
Are you passionate about travel and helping customers find solutions? Become a Travel Customer Support Agent and assist travelers with their inquiries while working from home!
About the Position:
As a Travel Customer Support Agent, you will be the primary contact for customers seeking help with bookings, travel questions, or troubleshooting. Your excellent communication and problem-solving skills will ensure a smooth experience for travelers.
Key Responsibilities:
- Respond to and document customer inquiries and issues via toll-free phone lines.
- Accurately record customer questions, feedback, and inquiries in the service system.
- Handle complaints according to company procedures, ensuring proper logging.
- Resolve support calls and emails within agreed timeframes, ensuring proper documentation.
- Diagnose issues using open-ended questions, reference materials, and system training.
- Offer solutions and suggestions to address common concerns and frequently asked questions.
Requirements:
- Fluent in Dutch (C2 level)
- Fluent in English (C1 level)
- Minimum 1 year of customer service experience, preferably in travel or call centers.
- Strong communication, problem-solving, and multitasking skills.
- Ability to work efficiently under pressure and manage tasks remotely.
Benefits:
- Competitive Salary: Based on your experience and skills.
- Performance Bonuses: Rewards for outstanding service.
- Comprehensive Insurance: Health and life coverage for your well-being.
- Fully Remote: Enjoy the flexibility of working from anywhere.
- Meal Allowance: Support for daily meals.
- Relocation Assistance: Help with moving if necessary.
Excited to assist travelers and enhance their experiences? Apply now and start your new journey—all from the comfort of home!
Place of work
Athens
app.general.countries.Greece
About the company
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Relevant places near
- Athens
- Piraeus
- Peristéri
- Kallithéa
- Acharnés
- Níkaia
- Glyfáda
- Ílion
- Ilioúpoli
- Keratsíni
Job ID: 9726488
/ Ref: 86dfd22c580de17548feff6ee5c52027