Talent Job Seeker
German Customer Success Specialist in Portugal (Fully Remote)
- directions_car Porto
- work Full-time
About the position
Ready to Take Your Career to the Next Level?
We're seeking a Customer Success Specialist to join our dynamic team! If you're innovative, personable, and thrive in a fast-paced, ever-changing environment, this opportunity could be perfect for you.
Role Overview:
As a Customer Support Advisor, you’ll assist clients via phone, chat, email, and social media, resolving account, technical, and financial inquiries. You’ll deliver expert advice, ensure customer satisfaction, and contribute to process improvements.
Key Responsibilities:
- Deliver exceptional support via phone, live chat, email, and social media.
- Address issues such as account setup, verification, login, financial matters, and technical challenges
- Serve as a trusted advisor to customers within the sports industry
- Respond promptly to customer inquiries, complaints, and feedback
- Foster strong customer relationships through clear, open communication
- Uphold high standards of service in line with company policies
- Provide insights and suggestions to refine processes and improve service quality
Requirements:
- Fluent in German (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 0-1 year experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow
Why Join Us:
- Attractive Salary: Competitive compensation that values your skills
- Performance Bonus: Earn bonuses based on your contributions
- Meal Allowance: Cover meal expenses during working hours
- Transportation Allowance: Support for commuting costs
- Health & Life Insurance: Comprehensive coverage for your well-being
Remote Work: Collaborate effectively in a flexible, virtual environment
Are you ready to embark on this exciting customer support journey? Submit your application today, and we’ll get in touch!
Place of work
Porto
app.general.countries.Portugal
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Porto
- Vila Nova de Gaia
- Rio Tinto
- Ermesinde
- Maia
- Espinho
- Senhora da Hora
- Matosinhos
- Gondomar
- Águas Santas
Job ID: 9726389
/ Ref: 5ec26367c68d60906c235622668f4779