Talent Job Seeker
German Customer Support Specialist in Porto (Hybrid)
- directions_car Porto
- work Full-time
About the position
Step into the Role of a Customer Success Specialist!
Join a team that values creativity, collaboration, and adaptability in a fast-paced, dynamic environment. This could be the career move you’ve been searching for!
About Us:
We’re dedicated to delivering exceptional service to our clients and their customers. With innovation at our core, our talented team and quality-focused infrastructure drive our success every step of the way.
Role Overview:
As a Customer Success Specialist, you’ll be the primary point of contact for clients, resolving issues, and creating seamless customer experiences. Your dedication to personalized service and excellence will help reinforce our reputation for outstanding support.
Key Responsibilities:
- Customer Engagement: Connect with clients via phone, email, and chat, addressing inquiries with efficiency and care
- Custom Solutions: Understand customer needs and deliver tailored resolutions that go above and beyond
- Team Collaboration: Work with colleagues to ensure swift issue resolution and improve the customer journey
- Data Accuracy: Maintain organized and up-to-date customer records for smooth service delivery
- Exceptional Service: Consistently deliver high-quality interactions that build trust and loyalty
Requirements:
- Proficiency in German (C1/C2 level)
- Proficiency in English (B2 level)
- EU citizenship or a Portuguese residency card
- At least one year of experience in Customer Support or a related role.
- Strong analytical, leadership, and communication abilities
- Desire to learn and advance in the field
Why join us:
- Competitive Salary: Your expertise and dedication are rewarded
- Language Bonus: Additional rewards for your language proficiency
- Meal Allowance: Daily support during your work hours
- Health & Life Insurance: Comprehensive benefits for your well-being
- Collaborative Team: Be part of a communicative and supportive work environment
- Relocation Assistance: Smooth transition support for your move
- Hybrid Work: Balance the best of in-office collaboration and remote flexibility
Ready to Elevate Your Career? Apply now to elevate your career and play a key role in delivering exceptional customer experiences!
Place of work
Porto
app.general.countries.Portugal
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Porto
- Vila Nova de Gaia
- Rio Tinto
- Ermesinde
- Maia
- Espinho
- Senhora da Hora
- Matosinhos
- Gondomar
- Águas Santas
Job ID: 9726257
/ Ref: c07eec4b2cdad5fc7ed8b2d6c4b70e01