Talent Job Seeker
Italian Customer Support Specialist in Lisbon
- directions_car Lisbon
- work Full-time
About the position
Take Your Career to the Next Level!
We're looking for a dynamic Customer Support Specialist to join our innovative and driven team. If you're flexible, personable, and thrive in a fast-paced setting, this role might be the perfect opportunity for you!
Role Overview:
As a Customer Support Specialist, you will handle customer inquiries through phone, chat, email, and social media, addressing account, technical, and financial issues. Your work will play a key role in enhancing customer satisfaction and improving operational processes.
Key Responsibilities:
- Provide top-notch support through phone, chat, email, and social media
- Resolve issues related to account setup, verification, logins, financial matters, and technical problems
- Act as a trusted advisor, particularly to clients in the sports industry
- Respond swiftly to inquiries, feedback, and concerns
- Build strong relationships with clients through clear, effective communication
- Maintain high service standards in accordance with company policies
- Suggest improvements to processes to elevate the overall customer experience
Requirements:
- Fluent in Italian (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 0-1 year experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow
Why Join Us:
- Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
- Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
- Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
- Onsite Work Environment: Thrive in a collaborative and communicative office setting
- Relocation Package: Receive support if relocating to ensure a smooth transition
Ready to take on this exciting opportunity? Apply today, and let’s connect!
Place of work
Lisbon
app.general.countries.Portugal
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Lisbon
- Amadora
- Queluz
- Cacém
- Algueirão
- Loures
- Rio de Mouro
- Odivelas
- Amora
- Corroios
Job ID: 9726144
/ Ref: e79f1ee9c0c1c78e328b17f8bfb0b214