Talent Job Seeker
German customer service position
- directions_car Lisbon
- work Full-time
About the position
Job Title: German Customer Service Representative
Location: Lisbon
Job Description:
We are looking for a dedicated and motivated German Customer Service Representative to join our team. In this role, you will provide exceptional support to our German-speaking customers and help resolve their inquiries effectively.
Responsibilities:
- Assist customers via phone, email, and chat, addressing their questions and concerns in German.
- Ensure customer satisfaction by providing timely and professional support.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to resolve complex issues and enhance customer experience.
- Stay informed about product updates and company policies to provide accurate information.
Requirements:
- Native or fluent German speaker, with strong written and verbal communication skills.
- Proficiency in English is a plus.
- Previous experience in customer service is preferred.
- Strong problem-solving skills and the ability to work under pressure.
- Familiarity with CRM systems and basic computer skills.
Working Conditions:
- Full-time position with flexible working hours.
- Competitive salary and benefits.
- Opportunity for professional development and career advancement.
If you are passionate about delivering outstanding customer service and have a strong desire to help others, we would love to hear from you!
Place of work
Lisbon
app.general.countries.Portugal
About the company
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Relevant places near
- Lisbon
- Amadora
- Queluz
- Cacém
- Algueirão
- Loures
- Rio de Mouro
- Odivelas
- Amora
- Corroios
Job ID: 9726030
/ Ref: 640e9f510686f0789117fc19d272edc5