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Student Service Officer - RTO

Urgently require 2 Student Service Officers ( 1 - Permanent Full-Time, 1 - Full-Time on 1 year Contract)

RTO based in Sydney CBD. Interviews begin next week!

Successful candidates will be required to:

Ensure that the RTO maintains compliance with the regulatory standards for RTOs
Monitor accuracy and consistency in documentation and student Data Management system
Assist students in all areas of their enrolment (processing necessary paperwork, interpreting data and conveying accurate information regarding attendance, course progress and payments)
Manage and maintain all Compliance and Student Record Intervention in relation to Attendance, Academic performance and any other Requests
Provide general administrative support to Academic, Student Services, Marketing, Admissions issuing of Offer Letters and eCoes, and all areas of the college as would be required
Understand and provide accurate information about the College's courses, timetable, policies and procedures
Update records management accurately of College Database (RTO Manager) and eLearning (Moodle)
Perform Administrative/Reception, Academic and Marketing support functions, including Admissions when required

Essential Requirements:

Experience with RTO Manager and E Learning (Moodle) Platform
Meeting deadlines in monitoring student attendance and academic progress
Effective implementation of intervention policy to ensure student comply with their visa conditions
Excellent communication (written and verbal), organizational and time management skills
Good planning and organization skills and an impeccable attention to detail
Advanced computer skills Word, Excel, Outlook and PowerPoint (minimum)
Sociable, motivated and enthusiastic personality
Practical experience in using PRISMS
A willingness to work flexible hours & do what is required when the college cycle requires it
Permit to work in Australia

Desired criteria:

Previous work experience in Student Services or Compliance in a CRICOS registered training organization
Knowledge of National Code and Vocational Education and Training Industry
Experience using RTO Manager database
Bilingual

If you are keen, please send up an updated Resume along with a Cover Letter at john@doloresrecruitment.net or call 1800 984 048

Always remember, "Never Give Up! Success is just around the corner."

Talent Job Seeker
Sydney
app.general.countries.Australia

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Job ID: 9724801 / Ref: 5a17aed9970196c8c4f60c142b982189