Talent Job Seeker
44437 ServiceNow Specialist
- directions_car Singapore
- work Full-time
About the position
Key Responsibilities:
- ServiceNow Implementation:
- Implement scalable ServiceNow solutions that align with digital transformation goals.
- Customize and extend the platform to enhance efficiency, automation, and user experience.
- Optimize ITSM, ITOM, and CSM modules to meet evolving business needs.
- IT Service Management (ITSM) and IT Operations Management (ITOM):
- Enhance operational visibility, event management, and orchestration to streamline IT operations.
- Work on CMDB and AIOps integrations to support predictive analytics and proactive incident resolution.
- Customer Service Management (CSM):
- Implement CSM solutions that enhance the customer service experience and enable seamless case management, self-service portals, and knowledge management.
- Integrate CSM with other ServiceNow modules to create a unified customer service approach.
Job Requirements:
- ServiceNow Certified Implementation Specialist (CSM, ITSM, ITOM) certification is essential.
- Proven experience in developing, and implementing ServiceNow solutions on ITSM, ITOM, and CSM modules.
- Proficiency in ServiceNow development and CI/CD practices.
Place of work
Talent Job Seeker
Singapore
app.general.countries.Singapore
Singapore
app.general.countries.Singapore
About the company
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Relevant places near
- Singapore
- Johor Bahru
- Woodlands
- Kampung Pasir Gudang Baru
- Marine Parade
- Singapore
- Singapore
- Singapore
- Singapore
- Singapore
Job ID: 9724269
/ Ref: 6761bb5b67c331ddf927e29bdb7e1edc