Talent Job Seeker
Customer Support-Italian Speaker
- directions_car Braga
- work Full-time
About the position
ob Title: Customer Support-Italian Speaker
Company: Cbtalents
Location: Porto, Portugal
Contract Details: Full-time, Permanent
Are you a fluent Italian speaker with a passion for customer service? Do you enjoy helping others and providing excellent support? If so, we have the perfect opportunity for you!
Cbtalents, a leading company in Porto, Portugal, is seeking a Customer Support-Italian Speaker to join our dynamic team. As a Customer Support-Italian Speaker, you will be responsible for providing outstanding customer service to our Italian-speaking clients. You will be the first point of contact for any inquiries or issues, and will be responsible for ensuring a positive customer experience.
Key Responsibilities:
- Respond to customer inquiries and provide accurate information and solutions in a timely manner
- Handle and resolve customer complaints in a professional and efficient manner
- Maintain a high level of customer satisfaction by providing exceptional service
- Collaborate with other departments to resolve customer issues and improve overall customer experience
- Keep accurate records of customer interactions and transactions
- Stay up-to-date with product and service knowledge in order to provide accurate information to customers
- Identify and escalate priority issues to the appropriate team members
- Continuously seek opportunities to improve processes and procedures to enhance customer satisfaction
Qualifications:
- Fluent in Italian and English (both written and verbal)
- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making skills
- Ability to work in a fast-paced and dynamic environment
- Proficient in Microsoft Office and customer service software
- Willingness to work flexible hours, including weekends and holidays if needed
We Offer:
- Competitive salary and benefits package
- A dynamic and multicultural work environment
- Opportunities for growth and career development
- Training and support to enhance your skills and knowledge
If you are a dedicated and customer-oriented individual with a strong proficiency in Italian and English, we would love to hear from you! Apply now to join our team at Cbtalents Cient as a Customer Support-Italian Speaker.
Place of work
Braga
app.general.countries.Portugal
About the company
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Relevant places near
- Braga
- Guimarães
- Barcelos
- Real
- Semelhe
- Calendário
- Selho
- Vila Nova de Famalicão
- Gondizalves
- Aves
Job ID: 9723738
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