Talent Job Seeker
Dutch Customer Support Specialist in Greece (Remote)
- directions_car Patras
- work Full-time
About the position
Ready for a fresh adventure? Make the move to beautiful Greece and experience its stunning islands, vibrant culture, and the chance to grow your career!
We’re seeking a dedicated and customer-oriented Customer Support Specialist to join our dynamic team. If you enjoy fast-paced environments, love helping people, and are a natural problem-solver, this opportunity is made for you!
Role Overview:
As a Customer Support Specialist, you'll connect with clients across various platforms—phone, chat, email, and social media—to resolve account, technical, and financial issues. Your role will be key in ensuring a seamless customer experience and driving service excellence.
Key Responsibilities:
- Deliver exceptional support through multiple channels (phone, chat, email, social media)
- Help customers with account setup, verification, login, payments, and technical concerns
- Serve as a reliable contact point, especially for sports-related client inquiries
- Address feedback and issues with empathy and professionalism
- Communicate clearly to build trust and lasting relationships with clients
- Ensure every interaction aligns with internal policies and quality standards
- Share insights and suggest process improvements to enhance the customer journey
Requirements:
- Fluent in Dutch (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Greek Residency Card
- 0-1 year experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow
Why Join Us:
- Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
- Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
- Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
Remote Work: Enjoy the flexibility of working from home
- Relocation Package: Receive support if relocating to ensure a smooth transition
Ready to take on this exciting opportunity? Apply today, and let’s connect!
Place of work
Patras
app.general.countries.Greece
About the company
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Relevant places near
- Pátra
- Náfpaktos
- Paralía
- Ovriá
- Káto Achaḯa
- Río
- Vrachnaíika
- Mindilóglion
- Aktaío
- Royítika
Job ID: 9723166
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