Talent Job Seeker
French Customer Support Specialist in Porto (Fixed Shifts)
- directions_car Vila Nova de Gaia
- work Full-time
About the position
Launch Your Journey as a Customer Success Specialist!
Become part of a vibrant team where innovation, collaboration, and agility are the keys to thriving in a dynamic, fast-paced environment. If you're ready to elevate your career, this is your chance!
Role Overview:
As a Customer Success Specialist, you’ll serve as the go-to contact for clients, ensuring smooth communication and efficient issue resolution. Your personalized approach will reinforce our commitment to top-tier support.
Key Responsibilities:
- Client Engagement: Respond to inquiries via phone, chat, and email with professionalism and care
- Customized Solutions: Identify unique needs and provide tailored, effective resolutions
- Team Collaboration: Partner with teammates to enhance the overall customer experience
- Record Keeping: Ensure accurate, up-to-date client data for smooth operations
- Service Excellence: Build strong client relationships through trust, consistency, and quality service
Requirements:
- Proficiency in French (C2 level)
- Proficiency in English (B2 level)
- EU citizenship or a Portuguese residency card
- At least one year of experience in Customer Support or a related role.
- Strong analytical, leadership, and communication abilities
- Desire to learn and advance in the field
Why join us:
- Competitive Salary: Your expertise and dedication are rewarded
- Language Bonus: Additional rewards for your language proficiency
- Meal Allowance: Daily support during your work hours
- Health & Life Insurance: Comprehensive benefits for your well-being
- Collaborative Team: Be part of a communicative and supportive work environment
- Relocation Assistance: Smooth transition support for your move
- Onsite Work Environment: Be part of a supportive and communicative team
Ready to Take Your Career to the Next Level? Apply now and be a key player in delivering outstanding customer experiences while advancing your career!
Place of work
Vila Nova de Gaia
app.general.countries.Portugal
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Porto
- Vila Nova de Gaia
- Rio Tinto
- Ermesinde
- Maia
- Espinho
- Senhora da Hora
- Matosinhos
- Gondomar
- Águas Santas
Job ID: 9722792
/ Ref: 5525d5156658d60b2725a8373564e482