Talent Job Seeker
Junior Service Desk Agent
- directions_car Johannesburg
- work Full-time
About the position
Junior Service Desk Agent
Key Responsibilities
-
Respond promptly to customer contacts via telephone and e-mail.
-
Gather customer and technical information to help describe the nature of the request or incident.
-
Update customer databases with service requests or incident details.
-
Assign service requests to the appropriate technical support groups.
-
Develop and maintain relationships with customers to ensure a positive customer experience.
-
Establish and maintain strong relationships with internal staff.
-
Walk with onsite support engineers to learn and understand the technology and people.
- Matric
Experience:
-
Good communication skills, both written and verbal
-
Ability to work well and collaboratively in a team environment
-
Basic knowledge of Google and Windows 10
Place of work
Johannesburg
app.general.countries.South Africa
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Johannesburg
- Soweto
- Randburg
- Roodepoort
- Alberton
- Edenvale
- Eden Glen
- Eastleigh
- Eden Glen Ext 60
- Modderfontein
Job ID: 9718493
/ Ref: 26ccb27ae9b2e0c45b5419a738e0b586