Talent Job Seeker

Italian Customer Support in Lisbon - Relocation Package

About the position

Grow Your Career in Customer Support!

Do you enjoy solving problems and positively impacting peoples daily lives? Were looking for a proactive and enthusiastic Customer Support Specialist to join our energetic team. If you excel in dynamic environments and love connecting with others, this opportunity is for you.

Role Overview:

In this role, you'll support customers via phone, chat, email, and social media by resolving issues related to accounts, transactions, and technical concerns. Your mission will be to ensure smooth and satisfying customer interactions every step of the way.

Key Responsibilities:

  • Provide top-quality assistance across multiple communication platforms

  • Support users with account creation, verification, login, and payment concerns

  • Troubleshoot technical issues promptly and effectively

  • Act as a dependable point of contact, especially for sports-focused clients

  • Communicate with empathy and clarity to strengthen customer relationships

  • Follow company policies and maintain service excellence

  • Contribute ideas to improve workflows and elevate the customer experience

Requirements:

  • Fluent in Italian (C2 level)
  • Fluent in English (B2 level)
  • EU Citizenship or Portuguese Residency Card
  • 0-1 year of experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
  • Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
  • Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
  • Onsite Work: Engage and grow in a collaborative office environment

  • Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and lets connect!

Place of work

Talent Job Seeker
Lisbon
app.general.countries.Portugal

About the company

Identifica el mejor Talento con Talent Job Seeker

Relevant places near

  • Lisbon
  • Amadora
  • Queluz
  • Cacém
  • Algueirão
  • Loures
  • Rio de Mouro
  • Odivelas
  • Amora
  • Corroios



Job ID: 9718484 / Ref: 3afbedf09d4269605d6d9db751e33b27

Open application open_in_new

Talent Job Seeker