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Customer Service Advisor Italian Speaker (Lisbon, On-Site)
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- work Full-time
About the position
Customer Service Advisor Italian Speaker (Lisbon, On-Site)
Start date: 26 June 2025
Location: Lisbon, Portugal (On-site)
Languages required: Native/Fluent Italian
Contract: Full-time (permanent)
Schedule: 24/7 coverage rotative shifts (Monday to Sunday)
Days off: 2 rotative days per week
What We Offer
- Salary: 1,000 gross x 14 months
- Meal allowance: 7.63 net per working day
- Welcome Bonus: 2,000 (for all new onsite hires, for Italian market; available until end of July)
- Relocation support:
- From outside Portugal:
- Shared accommodation (room, all bills included) for up to 12 months (280/month, payroll deducted)
- Hotel room for 28 days on arrival (project-dependent)
- Airfare reimbursement (up to 400 in Economy class) after 6 months employment
- From inside Portugal:
- Hotel room up to 15 days (project-dependent)
- Reimbursement of domestic travel (up to 150) after 6 months employment
- Accommodation available only if currently in competitor housing
- From outside Portugal:
- Selection process: Language assessment + interview(s)
- 28 days annual leave (pro rata)
- Onboarding and continuous training
Who Can Apply
- Eligible documents: EU ID, residence card, Manifestação de Interesse, visas (subject to verification)
- Not eligible: Non-EU work permits without the above documents
Job Overview
Be the first point of contact for Italian-speaking customers, handling enquiries via phone, email, or chat. Provide outstanding support, troubleshooting, and information across a range of products and services. Training provided.
Additional Info
- Transport allowance not provided
- Start your career in an international, multicultural team!
Interested? Apply with your CV and required documentation.
Place of work
Lisbon
app.general.countries.Portugal
About the company
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Relevant places near
- Lisbon
- Amadora
- Queluz
- Cacém
- Algueirão
- Loures
- Rio de Mouro
- Odivelas
- Amora
- Corroios
Job ID: 9717901
/ Ref: 18f10a4fc9a3f91636f59024966fba76