Talent Job Seeker
Senior Business Analyst
- directions_car Sandton
- work Full-time
About the position
Senior Business Analyst - 7 Month Contract
Key Responsibilities
-
Identify, control, and escalate potential risks that may increase costs.
-
Manage costs or expenses within the approved budget to achieve cost efficiencies.
-
Deliver on operational and cost targets, ensuring minimal wastage.
-
Ensure customer service excellence aligned with organisational values and service standards.
-
Build and maintain professional, trust-based relationships with customers.
-
Collect and analyse customer feedback to fully understand needs and enhance service delivery.
-
Exceed customer expectations through innovative and appropriate solution application.
-
Provide clear and relevant product/service information to customers.
-
Foster collaborative relationships within the area of specialisation.
-
Develop integrated business analyses and projections for strategic decision-making.
-
Review current processes using operational metrics, and propose process optimisations.
-
Provide recommendations to peers, supported by documentation and benchmarks.
-
Partner with the Business Analyst Manager to conduct workshops and gather/document business requirements.
-
Guide and quality assure business unit and product house projects.
-
Identify project risks during requirements gathering to ensure successful project completion.
-
Coordinate with project stakeholders to manage interdependencies and resolve issues.
-
Collaborate with business units to prioritise and rationalise initiatives.
-
Provide regular status updates to stakeholders.
-
Ensure due diligence throughout project lifecycle (pre-, during, and post-implementation).
-
Offer fit-for-purpose solutions with flexibility and customisation for efficiency.
Qualifications
- Minimum: Bachelors Degree in Business Administration, Information Systems, or a related field.
Preferred: Certification in Business Analysis; specialised training in data analysis or process improvement.
Place of work
Sandton
app.general.countries.South Africa
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Johannesburg
- Tembisa
- Diepsloot
- Randburg
- Midrand
- Edenvale
- Eden Glen
- Eastleigh
- Eden Glen Ext 60
- Modderfontein
Job ID: 9717762
/ Ref: 8d1f3f4a430d3dee1d6ae937604190de