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Dutch speaking Customer Support Specialist -offices in Valencia.
- directions_car Amsterdam
- work Full-time
About the position
Dutch speaking Customer Support Specialist to join their offices in Valencia.
Position: Customer Support Specialist
Location: Valencia, Spain
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Communicate with customers through various channels such as phone, email, chat and social media
- Showcase extraordinary communication skills such as listening, empathy and can personalize every customer conversation
- Guide customers with their questions and ensure they are offered the right solution leaving a big smile on their face
- Identify and address customer needs to escalate internally to improve and/or develop processes
- Ability to work collaboratively within a team as well as independently
- Maintain customer satisfaction and retention through impactful customer experience
REQUIREMENTS:
- Native in Dutch (C2), both oral and written. Fluent in English (at least B2
BENEFITS:
- Working schedule: Monday-Sunday 8AM-8PM, rotating shifts
- Excellent remuneration package based on experience, skills and performance
- Health insurance
- Free lunch
- Spanish lessons
- Bootcamp twice a week
- Drinks every Friday
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach career potential
Place of work
Talent Job Seeker
Amsterdam
app.general.countries.Netherlands
Amsterdam
app.general.countries.Netherlands
About the company
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- Zaanstad
- Hoofddorp
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Job ID: 9717658
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