Talent Job Seeker
German-Speaking Customer Support Agent | Remote
- directions_car Leiria
- work Full-time
About the position
German-Speaking Customer Service | Remote in Portugal
Are you passionate about travel and ready to help customers plan unforgettable cruise experiences? We’re hiring German-speaking Customer Service & Sales Agents for an exciting opportunity supporting a prestigious project.
This is a remote position, but applicants must reside in Portugal or ready to relocate. Candidates outside this area will not be considered. Please note that relocation packages are not provided.
Position Overview:
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Role: Customer Service Agent (German-speaking)
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Location: Remote in Portugal
Key Responsibilities:
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Assist customers via phone, email, and chat, providing detailed product knowledge and helping them book their dream cruise
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Handle sales inquiries with confidence and professionalism
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Guide clients through available packages, promotions, and upgrades
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Resolve queries and ensure customer satisfaction throughout the booking process
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Upsell services when appropriate to enhance the overall customer experience
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Maintain accurate records of customer interactions and transactions
Required Profile:
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Fluent in German (C1+) and proficient in English (B2+)
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Experience in a customer-focused environment
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Excellent communication and persuasion skills
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Ability to work independently
What We Offer:
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Opportunity to work from the comfort of your home (regional restrictions apply)
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Join a vibrant, international team in the travel and tourism industry
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Career development and growth in a well-established global client environment
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Full training provided
Place of work
Leiria
app.general.countries.Portugal
About the company
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Relevant places near
- Leiria
- Marinha Grande
- Fátima
- Maceira
- Batalha
- Porto de Mós
- Vieira de Leiria
- Monte Real
- Pataias
- Caranguejeira
Job ID: 9717454
/ Ref: 18fcf971cfa2378fd300bf7688bb639e