Talent Job Seeker
Japanese Bilingual - Technical Support Representative (TSR)
- directions_car Taguig
- work Full-time
About the position
As a Bilingual Agent, you will be doing after-sales service for outdoor batteries, mobile power, etc., including customer service such as returns and exchanges, as well as technical support services such as warranty and instruction on how to use.
Role Responsibilities:
Customer Service:
Respond to customer questions regarding queries about the product, warranty, re-order, return and exchanges,
Address customer inquiries and resolve any issues related to orders promptly and professionally.
Handle any customer concerns or issues with empathy and professionalism.
Strive to provide a positive and memorable customer experience on every call
Additional Tasks:
Maintain up-to-date knowledge of products
Adhere to all company procedures and standards for transaction processing and customer service.
Work collaboratively with team members to meet performance goals and maintain a high level of customer satisfaction.
Place of work
Taguig
app.general.countries.Philippines
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Quezon City
- Manila
- Caloocan City
- Taguig
- Pasig City
- Las Piñas
- Antipolo
- Makati City
- Pasay
- Bacoor
Job ID: 9717327
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