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Receptionist

About the position

Job Title: Front of House & Admin Coordinator
Location: Harley Street, London
Contract Type: Full-time (40 hrs/week) / Part-time option (32 hrs/week)
Hours: Monday to Friday, 9am6pm + occasional Saturdays

About the Role
Were looking for a polished Front of House & Admin Coordinator to create exceptional first impressions and support daily operations within a luxury aesthetic and surgical setting.

Key Responsibilities:

  • Welcome and check in clients warmly, creating a professional and comfortable environment

  • Manage appointment schedules and patient communications seamlessly via phone, WhatsApp, and email

  • Coordinate patient journeys, from pre-treatment instructions to post-treatment care

  • Handle payments, consent forms, and aftercare packs

  • Keep the reception area impeccable and aligned with luxury standards

  • Support admin duties including stock management, deliveries, audits, and document compliance

  • Assist with patient photography, online reviews, and CRM communications

Skills & Attributes:

  • Outstanding interpersonal and communication skills

  • Discreet, empathetic, and confident handling VIP patients

  • Impeccable attention to detail and high standards of presentation

  • Proactive, team-oriented, and solutions-focused

  • Experience in clinical, aesthetic, or luxury hospitality settings preferred

Requirements:

  • Confident using clinic software (e.g., Pabau, CRM/EMR systems)

  • Proficiency in MS Office; photography experience a bonus

  • Knowledge of CQC protocols or surgical practice is a plus

  • Excellent written and spoken English; other languages a bonus

Benefits:

  • Competitive salary from £32,000 + incentives, based on experience

  • Staff discounts on treatments and products

  • Ongoing training and CPD opportunities

  • Central location in Harley Street, with a high-end working environment

Interested?
Email sabrina@consultingroom.co.uk or call 07734 203105 to discuss this opportunity further.

Apply now and step into a world where luxury and excellence meet in the aesthetics industry!

Place of work

Talent Job Seeker
London
app.general.countries.United Kingdom

About the company

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Relevant places near

  • London
  • Brent
  • Islington
  • City of Westminster
  • Archway
  • Sutton
  • Croydon
  • Tottenham
  • Walthamstow
  • Enfield Town



Job ID: 9717277 / Ref: d734c3acf192df006586f27babdb3cdf

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