Talent Job Seeker
Junior IT Support Technician
- directions_car Birkirkara
- work Full-time
About the position
R77 is hiring on behalf of one of our HR consulting clients, a growing tech-focused business seeking a Junior IT Support Technician to strengthen their internal support team. This is a great opportunity for someone with at least 1 year of hands-on IT support experience who's keen to develop in a fast-paced and collaborative environment.
Key Responsibilities:
- Deliver first-line support for desktops, Microsoft 365, and common business applications.
- Assist in managing backup and disaster recovery systems (e.g., Acronis).
- Provide basic support for network components such as routers, firewalls, and VPNs.
- Troubleshoot remote access issues (VPN, Terminal Services).
- Monitor and respond to system alerts via remote management tools.
- Maintain accurate documentation within PSA/ticketing platforms.
- Keep users informed about incidents, changes, and resolutions in a clear and timely manner.
What We're Looking For:
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At least 1 year of experience in an IT support/helpdesk environment.
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Familiarity with Microsoft 365 and basic networking principles.
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Understanding of backup tools and remote connectivity.
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Excellent communication, troubleshooting, and organisational skills.
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Ability to work independently and as part of a wider technical team.
Desirable:
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Microsoft 365 Fundamentals certification.
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CompTIA A+ or similar qualification.
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Experience with hardware support and customer-facing environments.
Place of work
Birkirkara
app.general.countries.Malta
About the company
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Relevant places near
- Birkirkara
- Qormi
- Mosta
- Żabbar
- San Pawl il-Baħar
- Fgura
- San Ġwann
- Żejtun
- Rabat
- Sliema
Job ID: 9715551
/ Ref: 4a73ae48164e06c130b5675c1b92974c