Talent Job Seeker
German-Speaking Customer Support Agent| Remote
- directions_car Caparica
- work Full-time
About the position
German-Speaking Customer Service | Remote in Portugal
We’re hiring German-speaking Customer Service Agents for an exciting opportunity supporting a prestigious project.
This is a remote position in Portugal, but applicants must reside in Portugal or ready to relocate in Portugal.
Position Overview:
-
Role: Customer Service Agent (German-speaking)
-
Location: Remote in Portugal
Key Responsibilities:
-
Assist customers via phone, email, and chat, providing detailed product knowledge and helping them book their dream cruise
-
Handle sales inquiries with confidence and professionalism
-
Guide clients through available packages, promotions, and upgrades
-
Resolve queries and ensure customer satisfaction throughout the booking process
-
Upsell services when appropriate to enhance the overall customer experience
-
Maintain accurate records of customer interactions and transactions
Required Profile:
-
Fluent in German (C1+) and proficient in English (B2+)
-
Experience in a customer-focused environment
-
Excellent communication and persuasion skills
-
Ability to work independently
Eu Passport or valid work permit ( No Visa provided)
What We Offer:
-
Opportunity to work from the comfort of your home (regional restrictions apply)
-
Join a vibrant, international team in the travel and tourism industry
-
Career development and growth in a well-established global client environment
-
Full training provided
Place of work
Caparica
app.general.countries.Portugal
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Lisbon
- Amadora
- Queluz
- Cacém
- Algueirão
- Rio de Mouro
- Odivelas
- Amora
- Corroios
- Barreiro
Job ID: 9713843
/ Ref: d1a492605f8a26a10f86e179b641cf7b