Operations Coordinator (Mental & Behavioral Health)

About the position

Operations Coordinator (Behavioral Health)

Location: Greenville, North Carolina
Schedule: Full-Time | Monday - Friday | 9:00 AM 5:00 PM
Compensation: $50,000 - $55,000/year (based on experience)
Industry: Behavioral Health, Community-Based Services
Work Environment: Onsite | Direct program support

A mission-focused behavioral health provider is seeking a full-time Operations Coordinator to support daily operations and program flow across multiple clinical and administrative teams. Based out of the organizations Greenville, NC office, this role ensures that behind-the-scenes systems run smoothly freeing clinicians and leadership to focus on care.

This is a highly trusted, high-visibility position ideal for someone with operational precision, excellent communication skills, and experience in fast-paced, service-based environments.

What You'll Do:

• Oversee daily scheduling, coordination of staff coverage, and support for multiple behavioral health programs

• Maintain documentation, licensure, and training logs across departments

• Partner with clinical leadership to prepare for audits, site visits, and quality reviews

• Track onboarding timelines, program KPIs, and operational metrics

• Assist with administrative duties including timekeeping verification, client flow planning, and meeting prep

• Ensure cross-departmental communication remains timely, clear, and effective

• Act as a liaison between HR, clinical, administrative, and compliance teams

Ideal Candidate Profile:

• 24 years of experience in operations, program coordination, or healthcare administration

• Previous experience in a behavioral health or nonprofit setting is strongly preferred

• Demonstrated ability to manage multiple priorities and organize information clearly

• Tech-savvy with strong Excel/Google Sheets, task tracking, and file management skills

• Excellent verbal and written communication

• Comfortable with a fast-paced, mission-driven environment supporting Medicaid services

Salary & Benefits:

• $50,000$55,000/year, commensurate with experience

• Medical, dental, and vision insurance through major carriers (e.g., BlueCross BlueShield, MetLife, Superior Vision)

• Company-paid life insurance and access to disability, hospital cash, and critical illness plans

• PTO accrual begins on Day 1, available for use after 90 days

• 10 paid holidays per year, plus bereavement leave

• Access to Relias training for CEUs and professional development

• Monthly employee events and formal employee recognition programs

This role is ideal for someone who thrives in a structured environment but values flexibility, impact, and purpose. Your contribution will directly support the care of vulnerable populations across eastern North Carolina.

Place of work