Talent Job Seeker

Customer Support Representative - Remote in Portugal

About the position

Are you ready for your next adventure? We're expanding team and looking for motivated individuals to deliver exceptional support to customers across Europe.

Your Role:

  • Assist customers via phone and email with empathy and efficiency
  • Ensure all inquiries are handled with accurate and complete information following company guidelines
  • Take charge of each case to ensure timely resolution and client satisfaction
  • Build trust and rapport by communicating professionally and kindly
  • Aim to surpass performance goals, quality standards, and compliance expectations
  • Contribute to an outstanding customer journey that leaves a lasting impression
  • Collaborate with team leaders and provide constructive feedback

What Youll Gain:

  • Opportunity to work remotely
  • Health coverage including access to private care
  • Competitive salary + performance-based incentives
  • Relocation assistance for those moving to Portugal

Ideal Candidate Profile:

  • Fluent in German, Dutch, Danish, or Italian, with strong English (B2) skills
  • Skilled in troubleshooting basic connectivity and device-related issues
  • Confident in guiding customers through detailed technical processes
  • Strong problem-solving and communication abilities
  • Must hold EU citizenship, residence permit, or a manifest of interest

Don't let this opportunity pass you by start your Portugal journey today!

Place of work

Talent Job Seeker
Lisbon
app.general.countries.Portugal

About the company

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Relevant places near

  • Lisbon
  • Amadora
  • Queluz
  • Cacém
  • Algueirão
  • Loures
  • Rio de Mouro
  • Odivelas
  • Amora
  • Corroios



Job ID: 9712815 / Ref: 03999dd38afbd614116676a022d49189

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