IS Nursing Liaison

About the position

Job Title: IS Nursing Liaison
Primary Location: Chicago 
Position Type: Direct hire

Overview

TalentFish is casting a line for an IS Nursing Liaison - This is a Direct Hire, remote role. In this role, you will be bridging the gap between clinical practice and healthcare technology. As an IS Nursing Liaison, you will play a vital role in empowering nurses and clinical staff to deliver exceptional patient care through the efficient use of Epic and other digital tools.
You will collaborate with a multidisciplinary teamincluding Epic Analysts, Instructional Designers, and physician leadersto ensure systems meet the evolving needs of frontline healthcare professionals. Your work will have a direct impact on patient outcomes and staff satisfaction.
This role requires a skilled communicator, problem-solver, and Epic-certified professional with a strong clinical or IT backgroundthis is your opportunity to lead meaningful changes in a mission-driven organization.


What You Bring to the Role. (Ideal Experience)

• Bachelor's degree

• Epic Certification(s) and continued maintenance of certification(s)

• Minimum of five years of Epic experience in training and/ or support roles

• Proficiency with technology and commonly used programs

• Excellent written and oral communication skills

• Excellent problem-solving skills

• Excellent interpersonal and presentation skills

What You'll Do. (Skills Used in this Position)

• Support nurses and other clinical staff in their use of information technology

• Review and respond to Service Desk tickets and calls from end users outside of Tier 1 and Tier 2 calls

• Assist application and training teams with Service Desk ticket resolution

• Collaborate with Epic Analysts and Instructional Designers to ensure materials and workflows are up-to-date and accurate

• Participate in an on-call rotation for nursing support calls

• Provide support for nursing during onboarding, optimization sessions, and rounding in clinical areas

• Participate in the support of new implementations

• Complete other duties as assigned

Preferred Job Qualifications

• Familiarity with adult learning theories

• Bachelor's degree in nursing

• Certifications in ClinDoc, ASAP, and/or Ambulatory

Compensation Information
The expected salary range for this position is $38.07/hr - $63.96/hr (approximately $ 75,000.00 - $ 126,000.00/yr), depending on experience and qualifications. This role also offers comprehensive benefits, including health insurance, a 401(k) plan, and paid time off. TalentFish is committed to pay transparency and equal opportunity. The salary range provided complies with applicable state and federal regulations.

This role requires authorization to work in the U.S. without current or future visa sponsorship.

All offers are contingent upon the completion of a background check, which may include but is not limited to, reference checks, education verification, employment verification, drug testing, criminal records checks, and any required certifications or compliance requirements based on the end client's background check policies and applicable laws.

TalentFish is an employee-owned company pioneering a new realm in talent acquisition. We are redefining IT staffing by evolving AI, video screening, and our unique platform. TalentFish focuses on providing the best employee, consultant, and client experience possible. At TalentFish, we are an Equal Opportunity Employer; we embrace and encourage diversity!

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