Talent Job Seeker
Russian Customer Support Agent
- directions_car Porto
- work Full-time
About the position
We're seeking for a Customer Support Agent to join our Porto-based team. This role blends marketing insight with hands-on customer care, supporting clients through their digital advertising journey.
Key Responsibilities
- Efficiently handle incoming support inquiries (non-voice - via chat and/or ticket) with accuracy
- Follow standard operating procedures (SOPs) and escalate complex issues as needed
- Investigate and collect information to provide to customer
- Provide detailed and organized customer support and seek for initiatives to improve the overall customer experience
Requirements
- Fluent Russian (C1/C2) + Good English (B2)
- EU citizenship or valid Portuguese work permit
- Must be based in Porto
Place of work
Talent Job Seeker
Porto
app.general.countries.Portugal
Porto
app.general.countries.Portugal
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Porto
- Vila Nova de Gaia
- Rio Tinto
- Ermesinde
- Maia
- Espinho
- Senhora da Hora
- Matosinhos
- Gondomar
- Águas Santas
Job ID: 9709480
/ Ref: 69dd0ce11e248df6b327552ff8ec47d0