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(CSR) Customer Service Representative - AU/NZ Account

About the position

Job Description:

  • Respond to customer inquiries via phone, email, or chat in a professional and timely manner
  • Resolve customer issues efficiently while ensuring high levels of customer satisfaction
  • Maintain accurate records of customer interactions and transactions
  • Follow up on customer interactions when necessary
  • Escalate complex issues to the appropriate team or supervisor

Qualifications:

  • 3+ years of BPO experience (preferably supporting AU/NZ accounts)
  • Good communication skills with neutral accent or AU/NZ friendly accent
  • Tech-savvy and comfortable navigating CRM or support tools
  • Ability to work flexible hours based on AU/NZ business hours

Place of work

Talent Job Seeker
Taguig
app.general.countries.Philippines

About the company

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Relevant places near

  • Quezon City
  • Manila
  • Caloocan City
  • Taguig
  • Pasig City
  • Las Piñas
  • Antipolo
  • Makati City
  • Pasay
  • Bacoor



Job ID: 9708718 / Ref: 9e0b255bbd72d84ce2e926f2e84af7cd

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